At Binamall Store, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.

When you shop with us, we may collect certain types of information to provide you with a smooth and secure shopping experience. This includes personal details such as your name, email address, phone number, billing and shipping address, along with your order history and preferences. Payment information is handled securely through trusted third-party providers like Stripe, and we never store your credit card details. We may also collect device-related information such as your IP address, browser type, referring website, and cookies to help us improve our services.

The information we collect is primarily used to process and fulfill your orders, communicate important updates regarding your purchases, and if you choose to opt in send you marketing updates about our products and services. It also allows us to improve our website’s performance and functionality, while helping us detect and prevent fraud or misuse of our platform.

We respect your privacy and do not sell or rent your personal information to third parties. However, in order to provide our services effectively, we may share limited data with trusted partners such as shipping providers, payment processors, and analytics or marketing platforms like Google Analytics and Meta. Only the minimum required information is shared with each party.

Our website uses cookies and similar technologies to remember your preferences, track website activity, and enhance your overall shopping experience. While you can disable cookies through your browser settings, doing so may affect certain features and functionality of our website.

Depending on where you are located, you may have specific rights regarding your personal data. These include the right to access, correct, or request deletion of your information, the ability to opt out of marketing communications, and the option to request a copy of the data we hold about you.

We take data security seriously and use appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

From time to time, we may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page along with the revised “Effective Date.”

If you have any questions or concerns regarding our Privacy Policy or how your data is handled, please feel free to contact us at:
📧 [email protected]

At Binamall, we aim to deliver your orders in a timely and reliable manner. Shipping timelines may vary depending on the type of product and your delivery location, typically ranging between 2 to 10 business days. Shipping fees are calculated during checkout based on the order’s size, weight, and destination. Once your order is dispatched, you will receive a tracking link via email to follow your shipment.

If you’re not fully satisfied with a product, you may be eligible to return or exchange it, provided it meets our return conditions. Items should be returned within 7 to 14 days from the date of delivery, in their original packaging, unused, and in sellable condition. Some products such as perishable goods, personal care items, or electronics that have been opened are non-returnable unless they are found to be defective. Refunds for eligible returns will be processed within 5 to 10 business days to the original payment method. Exchanges are available for the same product category and subject to stock availability. For detailed guidance, please refer to our Return & Refund Policy or contact our customer support team.